Empty Cart (Opti-X)

Event Key

ootb_empty_cart

This event should be sent when all items are removed from the cart.

Event Key	Event Name	Type
`ootb_empty_cart`	OOTB Empty Cart	Simple event

Event Structure

The mandatory properties (tenant, timestamp, event, and customer) are required for all events and documented in detail on the Mandatory Properties page. Below is the JSON structure for the context-specific properties of the Empty Cart event:

{

  "context": {
    "ootb_session_id": "248rhdbuw2her1",
    "ootb_userid": "ExampleUser1234",
    "ootb_eventdatetime": "2024-03-09T07:00:14.000Z",
    "ootb_fullfillment_type": "standard_delivery"
  }
}

Parameters

Parameter Key	Parameter Name	Type	Description
`ootb_session_id`	Session ID	String	User’s browser session identifier.
`ootb_userid`	User ID	String	Unique key identifying the user.
`ootb_eventdatetime`	Event Date Time	Timestamp	UTC timestamp when the cart was emptied.
`ootb_fullfillment_type`	Fulfillment Type	Enum	`bopis` or `standard_delivery` to indicate pickup vs delivery.

Explanation

event: Set to ootb_empty_cart to indicate all items have been removed from the cart.
context:
- ootb_session_id, ootb_userid: Link the event to the user’s session and identity.
- ootb_eventdatetime: When the cart was emptied.
- ootb_fullfillment_type: Indicates whether the cart was for in-store pickup (bopis) or standard delivery.