Jumpcloud Single-Sign-On

This document describes how to integrate Optimove with Jumpcloud’s identity provider system, in order to implement a SAML-based Single-Sign-On flow in Optimove.

Follow these instructions to prepare your Jumpcloud account for integration with Optimove.

Setting Up the Integration in Jumpcloud

1. Log into your Jumpcloud account
2. Under User Authentication, go to SSO
3. Press the "+" button

4. Search for Auth0 and press configure

5. Under General Info, set the Display Label as "Optimove Site"

6. in the Application Name field, type "Optimove Site"
   [block:image]
   {
   "images": [
   {
   "image": [
   "https://files.readme.io/7def420-image.png",
   null,
   null
   ],
   "align": "center"
   }
   ]
   }
   [/block]

7. Upload the Optimove logo (use the replace logo button)
   [block:image]
   {
   "images": [
   {
   "image": [
   "https://files.readme.io/dc03379-image.png",
   null,
   null
   ],
   "align": "center"
   }
   ]
   }
   [/block]

In the below steps, please replace XXX with the name of your Optimove site - XXX.optimove.net; make sure to use lower-case letters

8. Change to the SSO tab and set the following values:
   • Idp Entity ID: https://optimove-production.eu.auth0.com
   • SP Entity ID:urn:auth0:optimove-production:XXX-jumpcloud
   • ACS URL: https://optimove-production.eu.auth0.com/login/callback?connection=:XXX-jumpcloud

9. In User Attribute Mapping add the following attributes:
   email: email
   emailaddres: email
10. Under Constant Attributes add the following attribute:
    email_verified: true

11. Under "User Groups" tab check the groups you want to grant permissions to the Optimove site.

12. Click "Activate"

It is recommended to create a test user in Optimove and Jumpcloud platforms, and share the credentials with Optimove for testing.

13. Share the following details with Optimove
    IDP (Identity provider) Single-sign-on URL (your Jumpcloud URL)
    X509 Signing Certificate - MUST BE IN PEM or CER format
    Please use the Information you copied and share it with the Optimove team in the following form-https://run.ply.io/run/O3mR1BE5This will open a ticket for the Optimove team.

Optimove will notify you once the configuration is ready and schedule a date to turn on the SSO connection.