IP Allow List
To ensure seamless communication between Optimove and your environment, it is necessary to allowlist specific IP addresses. This section provides the required IP addresses for different functionalities within Optimove. Please allowlist these IPs according to your environment configuration.
For Optimove's ETL (Extract, Transform, Load) process, customers need to allowlist the following IP addresses. These IPs are associated with Optimove's main ETL tool.
US:
- 35.202.1.14
EU:
- 35.233.102.48
Data Staging:
- 34.150.185.150
Clients using the legacy ETL process, which relies on SSIS (SQL Server Integration Services) as the ETL tool, should allowlist the following IP addresses.
US:
- 35.245.236.141
- 34.145.132.59
- 34.145.232.78
EU:
- 34.159.94.86
- 35.242.197.153
- 34.159.242.247
Clients utilizing functionalities that require communication over a callback URL, such as API callbacks, webhook integrations, conditional execution, and promo integrations, are required to allowlist the IP addresses used by Optimove to notify the callback URLs. This allows for the successful delivery of webhook notifications in the following use cases:
-
API Calls with Callback URLs: Certain API calls, such as
AddCustomerAttributeandUpdateCustomerAttributes, utilize callback URLs for communication. -
Webhook Integration (Opti-gration): Running campaigns that export campaign data to an external bucket and notify it using a callback URL.
-
Conditional Execution / Promo Integration: Integrating campaign functionality with an internal system on the client side that relies on webhook notifications from Optimove.
US:
- 35.199.60.237
- 35.221.56.26
- 35.221.33.157
- 34.86.85.20
- 35.221.48.107
EU:
- 35.242.199.57
- 35.198.188.17
- 34.107.29.24
- 35.246.154.200
- 34.107.86.58
Using the Track & Trigger functionality involves event listeners and third-party integrations with Optihub engagers.
Important Note
Please note, due to infrastructure upgrades, we are updating the IP addresses that should be added to the allowlist.
We kindly request that you add the new IP addresses to your allowlist by July 1st, 2024. However, please do not remove the current IP addresses from the allowlist as Optimove is in the process of migrating to new infrastructure. This ensures uninterrupted service during the transition period.
Current IP Addresses
These IPs are currently in use.
US:
- 34.70.245.229
- 34.122.196.101
- 34.71.252.19
EU:
- 35.189.243.236
- 192.158.28.169
- 35.195.171.164
New IP Addresses
These IPs should be added to your allowlist by July 1st, 2024.
US:
- 35.199.60.237
- 35.221.56.26
- 35.221.33.157
- 34.86.85.20
- 35.221.48.107
EU:
- 35.242.199.57
- 35.198.188.17
- 34.107.29.24
- 35.246.154.200
- 34.107.86.58
By allowlisting the specified IP addresses, you ensure the necessary communication channels between Optimove and your environment are established. This allows for the smooth functioning of various Optimove features and integrations.
If you have any questions or require further assistance regarding IP allowlisting or integration with Optimove, please consult the documentation or reach out to our support team.
Updated 6 months ago