Standard Withdrawal

Event Key

ootb_withdrawal

This event should be sent when a user conducts a withdrawal.

Event Key	Event Name	Type
`ootb_withdrawal`	OOTB Withdrawal	Simple event

Event Structure

The mandatory properties (tenant, timestamp, event, and customer) are required for all events and documented in detail on the Mandatory Properties page. Below is the JSON structure for the context-specific properties of the Standard Withdrawal Event:

{
    "context": {
        "ootb_withdrawal_timestamp": "2022-04-09T20:01:51.887000Z",
        "ootb_start_balance": 200.00,
        "ootb_withdrawal_amount": 50.00,
        "ootb_withdrawal_method": "bank_transfer",
        "ootb_withdrawal_status": "pending",
        "ootb_language": "en",
        "ootb_country": "US",
        "ootb_platform": "iOS",
        "ootb_channel": "mobile",
        "ootb_brand": "skin123",
        "ootb_license": "licenseXYZ"
    }
}

Parameters

Parameter Key	Parameter Name	Type	Description
`ootb_withdrawal_timestamp`	Withdrawal Timestamp	String	ISO 8601 datetime of the withdrawal request.
`ootb_start_balance`	Start Balance	Number	The user’s balance before the withdrawal.
`ootb_withdrawal_amount`	Withdrawal Amount	Number	The amount of the withdrawal.
`ootb_withdrawal_method`	Withdrawal Method	String	The method used for the withdrawal (e.g., bank_transfer).
`ootb_withdrawal_status`	Withdrawal Status	String	The status of the withdrawal (e.g., pending).
`ootb_language`	Language	String	The language preference (e.g., en).
`ootb_country`	Country	String	The country code (e.g., US).
`ootb_platform`	Platform	String	The platform used (e.g., iOS, Android).
`ootb_channel`	Channel	String	The channel used for the withdrawal (e.g., mobile, web).
`ootb_brand`	Brand	String	The skin ID associated with the withdrawal.
`ootb_license`	License	String	The license string associated with the withdrawal.

Explanation

event: The event name is set to ootb_withdrawal, reflecting that a user has initiated or completed a withdrawal of funds.
context: Contains all parameters relevant to the withdrawal event.
- ootb_withdrawal_timestamp: The exact date and time when the withdrawal was requested or processed.
- ootb_start_balance: The user's account balance before this withdrawal transaction.
- ootb_withdrawal_amount: The monetary value being withdrawn by the user.
- ootb_withdrawal_method: The method chosen by the user to receive the withdrawn funds (e.g., bank transfer, e-wallet).
- ootb_withdrawal_status: The current status of the withdrawal request (e.g., pending review, completed successfully, failed).
- ootb_language: The language setting of the user or platform at the time of the withdrawal.
- ootb_country: The country associated with the user or the withdrawal transaction.
- ootb_platform: The platform (e.g., iOS, Android, Web) from which the withdrawal was initiated.
- ootb_channel: The channel (e.g., mobile app, website) used for the withdrawal.
- ootb_brand: The specific brand or skin ID associated with the user's account or the withdrawal transaction.
- ootb_license: Any relevant gaming or financial license identifier associated with the transaction.